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You guys provided fabulous service! Thank you so much to Pepper for all the confirmation calls and emails, and to the very courteous and friendly drivers Joe (from the airport) and Jack (to the airport). Much appreciated!!
Good morning Pepper – this is a great customer service message (and so rare to have this level of communication, accommodation, flexibility and follow up!
Wendy Girardin Murray
Thanks Pepper! I really appreciate it. I know my parents had the perfect evening thanks to you and your team. Nothing but great things to say about their experiences so thank you for making it so special!
I would like to take this opportunity to express my gratitude for your outstanding services in accommodating the pick up for my parents with their flight, which was initially delayed, then cancelled until the next day. You do not know how assuring it was knowing that someone was their to meet them at RSW and ensure they arrived home safely.
I required your services on December 17, 2010 for about a 9am. pickup from my house to Ft. Myers airport. The driver you sent was AMAZING! He was funny, personable, on time, curteous, and beyond my expectations for a great driver. He made the trip fun and soooo easy going. I dont know his name, but he was WONDERFUL!!! Thank you for a wonderful experience... I wish I wrote sooner but things have been busy around here. lol
Thank you very much. We were pleased with your service the last time we traveled with you and will continue to use your service.
Dear Ms. Knight
I wanted to take a moment to thank you and Mr. Juan Berrios for your wonderful service arranging transportation for me and my son from RSW to N. Fort Myers late Wednesday night. Mr. Berrios was kind to call just as we arrived to arrange for a seamless meeting. He was very engaging as he transported us to my mother's home, making us feel very safe and welcome.
I was concerned about our travel as it was after midnight when we landed. Ms. Knight, you and Mr. Berrios certainly put those fears to rest.
Please feel free to pass along this email of appreciation to your supervisors/owners of your company. They should be thrilled to have employees such as yourselves. I will be certain to use your service when I return to southwest Florida. I will also recommend your company to my family and friends. Thank you again.
Hi - I've been meaning to send this email for a couple of weeks now and I'm just getting around to it. I don't know if you have a employee recognition program, but the older gentleman who was my driver on the 6th was fabulous. He was already waiting for me even though I was early and was very courteous and friendly. I don't usually need car service when I fly to Florida, but if I ever do need it, or know of anyone who needs it I will definitely recommend your company to them.
Thank you Pepper!
I appreciate your professionalism.
I travel to Ft. Myers quite a lot and I would like to count on your services in the future since I was pleased with the arrangements and the efficiency of your service.
This is such a fantastic service; not only are the owners polite and accommodating, but they actually know how to run a business! After booking, you receive a clear confirmation e-mail and even a few days before you leave, you receive another reminder confirmation e-mail. Then, when you get off the plane, you have a voicemail waiting from the driver with a location. This is absolutely the way a small business should be run. Everyone should be using this service, not to even mention how great their rates are.
On-Time Limo Is The Most: professional , cost efficient, and wholly enjoyable limo service in Florida! I was just dropped off at my home in Naples--this was my second time using OTL's service and I found the driver extremely knowledgeable and a delight to talk casually with. The driver was more than "On-Time"...he was there waiting as soon as I got out of the airport! I have used several limousine services in this area and I have to say that On-Time Limo is by far my favorite!
I have used On Time Limousine Service both for Business and Pleasure for flight's in and out of Fort Myers airport.. I have found them to be reliable and knowledable drivers. Shopping , sight see-ing , points of interest there very informative and prepaired with the infomation . I'm always met with a cold refreshment and professional exspearnces
Best prices, great service, relaxing and fun. Life could be like this . . . when you're in good hands.
I've used this limousine service 3 times already.... everytime i need to go to the airport, it's OTL service that I prefer to hire and no one else....why???? Its because they are true to their motto.... which is ON TIME EVERY TIME!.... They make you feel comfortable during the ride. During summer time they offer you a bottle of cold water... Chauffeurs are professionals... They will entertain you and will make the ride a wonderful one. If I may say, they also maintain their cars well (clean inside & out). And most of all the fare is really FAIR!!! I will keep on using this limousine service company ...Guys you will have me as a forever client. :) ....
A pleasant day to you as well. Thank you very much for the pictures. We enjoyed the pictures and your services very much. We will recommend you and Don any chance we get. We had a great time, and we know this was an unusual request. I hope your business does very well.
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